PB Collections USA Privacy Policy

At PB Collections USA, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, pbcollectionsusa.com (“Site”), and make purchases from us.

1. Information We Collect

• Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our Site, to help us improve your experience.

2. How We Use Your Information

• Processing Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and delivery updates.
• Customer Service: Your information helps us respond to your inquiries, provide support, and address any issues you may have.
• Marketing: With your consent, we may use your information to send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
• Site Improvement: We analyze non-personal information to improve our website’s functionality, user experience, and overall performance.

3. How We Protect Your Information

• Security Measures: We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• Payment Security: All payment transactions are processed through secure payment gateways and are not stored or processed on our servers.

4. Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

• Cookies: Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
• Third-Party Analytics: We may use third-party analytics services, such as Google Analytics, to collect and analyze non-personal information about your interactions with our Site.

6. Your Rights

• Access and Correction: You can access and correct your personal information. You can update your account information by logging into your account or contacting us.
• Deletion: You may request the deletion of your personal information, subject to certain legal and contractual restrictions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, don’t hesitate to get in touch with us at:

PB Collections USA
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]